Why is My DraftKings Account Restricted?

If you are reading this article, then you are probably searching for answers as to why your DraftKings account was locked or restricted.

This happens for a number of reasons including:

  • Location restrictions
  • Multiple accounts
  • Suspicious log-ins

Location Restrictions

DraftKings is prohibited in the following US States: Arizona, Iowa,  Nevada, Louisiana, Montana, Mississippi, New York, Texas and Washington. If DraftKings discovers you live in any of those states, then your account will be restricted. If you moved from one of those states, be sure to contact DraftKings and explain the situation. Worse case scenario, you should open a NEW account using an address in different state.

Multiple Accounts

DraftKings offers Free millionaire maker tickets if you refer a friend, but sometimes people take advantage of this offer by opening multiple accounts. Do not open multiple accounts using the same name and/or address. This could be a reason your account was locked.

Suspicious Log-ins

If someone tries to log into your account from a different IP address, then DraftKings may temporarily restrict your account to prevent the hackers from destroying your bankroll. However, you could also trigger this warning by logging into your DraftKings account using multiple computers.

How to Get Your DraftKings Account Working Again

It’s really simple to get your account working again.

Contact DraftKings

Email: support@draftkings.com

Simply contact DraftKings and send them a message explaining the problem.

Reset Your Password

Sometimes, all you have to do is reset your password to make the “account restricted” message disappear. Go to My Account -> Passwords to change your password.

Alternatives to DraftKings

If you cannot regain your account, then please consider the following DFS sites I’ve used:


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Juke is an avid daily fantasy sports player who competes in NFL, NBA, EPL & UCL. He's been playing DFS for 5 years and shares his successes & failures on RotoJuke. You can track his DFS gameplay by checking out his RotoGrinders.com profile: jukebox9988. Follow Juke on Twitter.

One thought on “Why is My DraftKings Account Restricted?

  • September 26, 2018 at 7:44 pm

    i talked to them and i keep sending recover password but i never get the email


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